STORE POLICY
CUSTOMER CARE
Welcome to La Janjino Tokyo's store policy section. Here, we are committed to providing you with transparent information about our shipping methods, packaging, and costs. Our primary goal is to build trust and ensure our customers' loyalty. We are dedicated to delivering exceptional service and guaranteeing your satisfaction. Should you have any queries or concerns, please do not hesitate to reach out to our attentive customer care team.
PRIVACY & SAFETY
At La Janjino Tokyo, we place the highest priority on your privacy and safety. Our policy is designed to guide you through the process in case you wish to return a purchase or are dissatisfied with a product. We have established a clear and simple no refund and no exchange policy. Safeguarding your privacy is of utmost importance to us. We are unwavering in our commitment to protecting your personal information and ensuring a secure online shopping environment.
WHOLESALE INQUIRIES
For wholesale inquiries, we are dedicated to providing comprehensive information about our shipping methods, packaging, and costs. Our unwavering commitment to transparent communication is aimed at fostering trust and ensuring the loyalty of our wholesale customers. We appreciate the opportunity to meet your wholesale needs. Please feel free to contact us for further information or specific requirements.
PAYMENT METHODS
PAYPAL (Peso or Yen)
Offline Payments:
Western union Philippines
Bdo
BPI
JP Bank
Gcash